Select "Survey Options" on the left sidebar to access the Survey Design Options screen and then edit the design options as desired. Click "+ Add Page" on the Edit Survey screen, scroll down to the new page area, and repeat Steps 6 and 7 to add questions. For a new survey, click "Save & Add Next Question," repeat Step 6 until you have all of the questions you need, and click "Save." For a template, click "Save" to return to the Edit Survey screen, scroll down to the next pre-written question, click "Edit Question," and repeat the process.Īdd additional pages of questions as needed. Save the first question and create additional questions. For a template, click "Edit Question" above the first pre-written question on the template, click the "Edit" option next to the area you want to edit, and make changes as desired. For a new survey, click "+ Add Question" on the Edit Survey screen to open the Question window, create a question, select a question type, and then select an answer method. Select a survey theme from the drop-down menu or, if you have Pro Plan account, click "Create Customer Theme" and follow the on-screen instructions to create a custom theme.Īdd the first survey question. To create a survey from a template, select "Use an Expert Survey Template," click a category link to see the available templates, and then select one of the options.Ĭlick the "Continue" button to go to the Edit Survey screen. To create a survey from scratch, select "Create a New Survey," create a title for your survey, and then select a survey category. It also doesn’t hurt that SurveyMonkey provides extremely fast support for paying customers.Click the green "+ Create Survey" button to access the Create Survey screen.Ĭreate a survey from scratch or use a survey template. Attention to details like automatic question categorization, answer randomization, and flexible formatting help this platform to stand out even more. The platform offers a seamless survey design and distribution process, as well as strong built-in data analytics tools. If you’re willing to pay for an annual plan and don’t mind the price tag, SurveyMonkey is hard to beat. Alternatively, Typeform matches SurveyMonkey on templates, integration, and ease of use, and has more options for paying month-to-month. Surveygizmo offers a much cheaper mid-tier plan with many of the same features and highly customizable survey logic. SurveyMonkey is a very strong software, but it’s also quite pricey. Premier and business users also get access to phone support. Email support is available 24/7, while Advantage, Premier, and business subscribers can expect answers in under one hour. Supportįor the price you pay for SurveyMonkey, it’s nice to know that you get impeccable technical support. Helpfully, you have the option to distribute surveys by SMS message if you’re primarily targeting users on mobile devices. ![]() You can also dig down into your results by looking at individual questions or only respondents who answered one or more questions in a specific way.Īll of SurveyMonkey’s surveys are designed to work on mobile, although the platform doesn’t offer nearly as much support for creating forms on the go. You have a lot of freedom to change chart displays to suit your needs, and it’s possible to comb through free-form responses by searching for individual words. SurveyMonkey’s data reporting tools are as impressive as the rest of the platform. For quizzes, SurveyMonkey will automatically grade answers (including short answer questions) and can display or hide the score from participants. ![]() The software’s logic tools can be used to send respondents to different redirect pages based on their answers. There are also plenty of possibilities for what to do at the end of your survey. The logic tools are robust enough to take multiple previous answers into account. In addition, SurveyMonkey supports logic functions, allowing you to show or hide questions based on a respondent’s previous answers. ![]() You have total control over formatting individual answer choices, which is something that most other form builders don’t offer. The wealth of options available after you create a question is very helpful for advanced designers.
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